Faculty Focus (http://www.facultyfocus.com/ or @facultyfocus) sent this nice newsletter to my inbox this morning. The article is a quick and easy read and focuses on "best practices in online classrooms", specifically four things you should never assume about your students in an online classroom. Here are the four main points with my added thoughts about them (and a few helpful tidbits of info/links):
- Don't assume students understand the workings of an online course: in a traditional classroom, students know what their desk, pencils, chalk/white board are for. These things have been part and parcel with learning for a looong time. However, even if a student has taken many online courses, a new online course environment can present hurdles to a smooth and easy learning environment. Layouts and tools differ between platforms and even classrooms on the same system. So when you start out your online course be sure students are comfortable with the system before jumping into the first activities. For your reference, here's our GlobalClassroom student guide to Moodle (which very much mirrors the basic activities and actions in a course on our system): http://www.globalclassroom.us/moodle/course/view.php?id=134 and just in case here's the teacher's guide: http://www.globalclassroom.us/moodle/course/view.php?id=131
- Don't assume students have the minimum equipment and/or skill requirements needed to be successful in an online course: this goes for #1 as well (be sure they know how to navigate your system) but beyond that, make sure the computers students are using to access your course, and the software on those computers will render/display all of the resources and activities included in your online course. Flash, Java, PDFs, and even Microsoft Office products can turn great resources into links that don't open or even crash browsers. Make sure that your students understand what computer capabilities your online classroom requires. On GlobalClassroom, we suggest that students and teachers meet these technical requirements.
- Don't assume students know how to behave in a web course: whether it's typing in all CAPS, starting off topic discussions, responding with one word answers in discussion forums or missing automatic deadlines; be sure that your students understand the rules and behavioral expectations that they should adhere to online. Like in face to face settings rules sometimes have to be outlined and acknowledged by students. Be clear, be upfront, be proactive.
- Don't assume students know the more important rules and regulations in the syllabus: links in online classrooms can be easily ignored, so if there are important rules and regulations in your syllabus (which is posted to your online classroom) be sure to call attention to it, or even build a quick assignment check around it to ensure that students have reviewed it entirely.
